Advanced Certificate in Customer Care Executive

Advanced Certificate in Customer Care Executive

Duration- 6 Months

Comprehensive 6-month training in customer care, covering service principles, communication skills, problem-solving, CRM, professional ethics, and technology, preparing students for roles in customer service across various industries.

Advanced Certificate in Customer Care Executive

Course Description

This 6-month program is designed to equip students with the essential skills and knowledge required for a career in customer care. The course focuses on understanding customer service principles, communication skills, problem-solving techniques, customer relationship management, and professional ethics.

Course Syllabus

Comprehensive 6-month training in customer care, covering service principles, communication skills, problem-solving, CRM, professional ethics, and technology, preparing students for roles in customer service across various industries.


Duration: 6 Months
(18 Reviews)

Related Courses

Diploma in AC & Refrigeration

Fundamentals of Air Conditioning, Refrigeration Principles and Practices, Electrical & Electronic Components, Mechanical Tools and Equipment, Engineering Mathematics, Communication Skills

Advanced Air Conditioning Systems, Installation and Maintenance of HVAC, Thermodynamics for Refrigeration, Control Systems for HVAC, Materials and Tools for Refrigeration, Project Work and Practical Examination


Duration: 12 Months
(8 Reviews)

Advanced Certificate in Electrical Technician

6-month training in electrical systems, covering theory, wiring, safety, troubleshooting, equipment handling, and communication.


Duration: 6 Months
(11 Reviews)

Diploma in Mobile Repairing

Basic Electronics & Components, Mobile Hardware Repairing (Keypad & Feature Phones), Mobile Software Installation & Flashing Basics, Circuit Tracing & Basic Soldering Techniques, Use of Tools, Equipment & Safety Measures, Use of Tools, Practical & Viva

Advanced Smartphone Hardware Repairing, Advanced Software (Flashing, Unlocking, FRP), ICs, Chips & Component Level Repairing, Power Section, Charging & Network Troubleshooting, Tablet & iPhone Repairing Basics, Practical & Viva


Duration: 12 Months
(19 Reviews)

Certificate Course in Housekeeping Staff Training

Housekeeping Principles & Procedures, Cleaning Agents and Equipment, Linen and Laundry Managemen, Guest Room Operations, Room & Bathroom Cleaning Techniques, Bed Making & Turn Down Service, Laundry Handling and Ironing, Communication Skills & Professional Grooming, Guest Handling & Soft Skills, Final Assessment (Overall Practical Tasks)


Duration: 6 Months
(1 Reviews)

Certificate in Access Controls Installation Technician

Intensive 3-month training in access control systems, covering system components, electronic basics, wiring techniques, hardware installation, system configuration, troubleshooting, safety standards, and professional practices, preparing students for entry-level positions in the security and electronics industry.


Duration: 3 Months
(8 Reviews)

Advanced Certificate in Access Controls Installation Technician

Comprehensive 6-month training covering advanced access control systems, including biometrics, smart cards, network integration, system design, troubleshooting, and maintenance.​


Duration: 6 Months
(7 Reviews)